Shipping policy

Last Updated: November 10, 2026

At Savage Campervans LLC, we partner with trusted manufacturers, distributors, and fulfillment partners across the industry to provide high-quality van, RV, overland, and off-road components.

Because many of the products we offer are specialty automotive products, oversized freight items, or manufacturer-direct shipments, shipping times and fulfillment processes may vary depending on the product, manufacturer, and destination.

Our goal is to provide clear communication, accurate order updates, and reliable delivery expectations throughout the process.

Shipping Charges

Parcel items ship at a flat rate based on the item's size, shown at checkout.

Freight items are not charged at checkout; see Freight Orders below. Estimated freight ranges shown on product pages are estimates only and may change at any time.

If your freight delivery needs a liftgate or residential delivery, we include it in your freight invoice. There are no hidden freight fees.

Freight Orders

Freight shipping is not included in your order total at checkout. After you place your order, we email you a freight invoice. Please pay it within 48 hours. Your order is placed with the manufacturer once the freight invoice is paid.

If you decline the freight quote, or it isn't paid within 48 hours, we cancel your order and refund your payment, not including card processing fees.

Core Charges (WeldTec E-Series I-Beam Kits)

WeldTec Designs Ford E-Series kits with modified I-beams carry a $500 refundable core charge unless Savage installs the kit. If Savage installs it, there is no core charge and we handle the I-beam return.

If you install the kit yourself:

  • Ship your stock I-beams to WeldTec Designs, 886 Gable Way, El Cajon, CA 92020, within 30 days.
  • Return shipping is at your cost.
  • Include the WeldTec order number we email you inside the box. No RMA is needed for core returns.
  • We refund the $500 core charge once WeldTec confirms they have received your I-beams.

Order Processing

Most orders begin processing shortly after they are placed.

Processing times vary depending on:

  • Product availability
  • Manufacturer inventory
  • Warehouse processing schedules
  • Freight scheduling
  • Seasonal demand
  • Custom or special-order requirements

Some products may ship the same day, while others may require additional lead time before shipment.

Orders placed on weekends or holidays will begin processing on the next business day.

Manufacturer Direct Shipping

Many products sold through our website ship directly from manufacturers or authorized distributors.

This allows us to offer:

  • Specialized products
  • Industry-leading brands
  • Large freight items
  • Expanded product selection
  • Faster regional shipping in many cases

As a result, products ordered together may arrive in separate shipments and at different times.

You may receive multiple tracking numbers depending on the products ordered.

Shipping Methods

Depending on the size and type of product, orders may ship via:

  • UPS
  • FedEx
  • USPS
  • DHL
  • Regional carriers
  • LTL freight carriers

Oversized products such as:

  • Roof racks
  • Bumpers
  • Suspension systems
  • Ladders
  • Tire carriers
  • Large interior systems

may require freight delivery services.

Freight Deliveries

Freight shipments typically require:

  • Delivery appointments
  • Signature confirmation
  • Curbside delivery

Customers are responsible for ensuring someone is available to receive freight deliveries when required.

Please inspect freight shipments carefully before signing for delivery.

If visible damage is present:

  • Note the damage on the delivery receipt
  • Take photos immediately
  • Contact us within 24 hours

Failure to document freight damage at delivery may limit the ability to file shipping claims.

Estimated Shipping Times

Estimated shipping times shown on our website are estimates only and are not guaranteed delivery dates.

Transit times may be affected by:

  • Manufacturer production delays
  • Carrier delays
  • Weather
  • Supply chain disruptions
  • Inventory shortages
  • Freight scheduling limitations
  • Holidays or peak shipping seasons

While we work closely with our manufacturers and shipping partners, some delays are outside of our direct control.

We appreciate your patience and understanding when unforeseen delays occur.

Inventory Availability

We make every effort to maintain accurate inventory information; however, inventory levels may change quickly across manufacturer warehouses and distribution networks.

In rare cases, products may become:

  • Backordered
  • Temporarily unavailable
  • Delayed in production
  • Discontinued by the manufacturer

If this occurs, we will contact you as soon as possible with available options.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Additional shipping fees may apply for:

  • Incorrect addresses
  • Returned shipments
  • Address correction requests
  • Re-delivery attempts

Once an order has entered processing or shipped, address changes may not be possible.

Where We Ship

Our online store ships to addresses in the United States. For orders outside the U.S., please contact us before ordering.

Lost or Delayed Shipments

If your shipment appears delayed or lost, please contact us and we will assist in coordinating with the shipping carrier and manufacturer whenever possible.

Please note:

  • Carrier investigations may require additional time
  • Freight claims may require inspection documentation
  • Replacement or refund timelines may vary based on carrier resolution

Delivery Responsibility

Once a shipment has been transferred to the shipping carrier, delivery timing and handling are primarily managed by the carrier.

While we work hard to support our customers throughout the process, Savage Campervans LLC is not responsible for delays caused by:

  • Shipping carriers
  • Freight companies
  • Weather events
  • Customs processing
  • Manufacturer production delays
  • Supply chain interruptions
  • Events outside our reasonable control

Damaged Shipments

If your order arrives damaged:

  • Take photos of the packaging and product immediately
  • Retain all packaging materials
  • Contact us within 7 days of delivery

We will work with the manufacturer and shipping carrier to help resolve the issue as quickly as possible.

Questions & Support

We understand that many van and RV components are important parts of larger builds and travel plans.

Our team is committed to providing transparent communication and support throughout the ordering and shipping process.

If you have any questions regarding lead times, freight deliveries, or order status, please contact us before placing your order.

Savage Campervans LLC
https://www.savagecampervans.com
info@savagecampervans.com